Privacy policy

Last updated: November 2, 2026

This policy explains how Olivayne LLC, the operator of Olivayne at olivayne.com, collects and uses personal information when you visit our store, place an order, or contact us.

Contact and data controller

Olivayne LLC
8605 Santa Monica Boulevard, PMB 44698
West Hollywood, CA 90069, United States
Email: support@olivayne.com

Information we collect

We collect the information you provide when you place an order, create an account, manage a subscription, or contact customer care. This may include your name, email address, billing and shipping addresses, telephone number, order history, and messages. Payment information is handled by the payment provider made available at checkout.

When you browse the store, our website and service providers may collect technical information such as your IP address, browser and device details, pages visited, shopping cart activity, and cookie identifiers.

How we use information

• To provide the store, process and deliver orders, and manage subscriptions.
• To send order, shipment, refund, account, and subscription updates.
• To answer customer care requests and resolve order issues.
• To protect the store, prevent fraud, maintain security, and meet legal obligations.
• To improve the shopping experience and, where permitted and with any required consent, provide relevant marketing.

Service providers and sharing

Our storefront runs on Next Commerce. We use service providers for hosting, content delivery, email delivery, payment processing when available, and fulfillment. These providers receive information needed to perform their services. Our domain uses Cloudflare DNS, and transactional email uses services configured through Next Commerce.

We may disclose information to comply with law, respond to lawful requests, protect our rights, or in connection with a business transfer.

Cookies and similar technologies

We use cookies and similar technologies to keep your cart, currency, session, and account functions working. Embedded third-party content may use its own technologies. See our cookie policy for more information.

Retention and international processing

We retain personal information for as long as necessary to fulfill the purposes described here, manage orders and subscriptions, meet legal obligations, resolve disputes, and protect our rights. Information may be processed where we or our service providers operate, including outside your country. Where required, appropriate safeguards apply to international transfers.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or receive a portable copy of your information. You may withdraw consent where processing relies on consent and complain to a competent privacy authority. Residents of applicable US states may also have rights to opt out of sale, sharing, targeted advertising, or certain profiling, and to limit certain uses of sensitive information where those activities occur.

We will not discriminate against you for exercising applicable privacy rights. To make a request, contact support@olivayne.com. We may need to verify your identity or authority before responding and will respond within the period required by applicable law. You do not need to create an account to submit a request.

Marketing and browser choices

You can unsubscribe from marketing messages using the link in the message or by contacting us. Essential order and account emails may still be sent. You can also manage cookies in your browser. We handle legally recognized opt-out preference signals where required by applicable law.

Security and changes

We use appropriate safeguards to protect personal information. No internet transmission or storage system is completely secure. We may update this policy to reflect changes to our store or practices. The latest version will appear here with its update date.